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EN ISO 9001:2015 - Quality management

Information for download in pdf Information material ISO 9001 

Quality Management Systems - Requirements

Due to constantly increasing demands on management systems in organisations the International Organisation for Standardization (ISO) developed ISO 9000 series of quality management system standards. These standards were adopted as European ones and subsequently also as Czech technical standards.

The basic quality management system standards are divided into:

EN ISO 9001: 2015 - Quality Management Systems - Requirements

The ISO 9001 standard specifies requirements for quality management system which organisations can use for internal application, certification or for contractual purposes in contracts concluded with suppliers and customers. It is used in certification for an independent assessment of organisation's ability to meet requirements of EN ISO 9001:2015 standard for assessment of customers, for assessment of compliance with regulations, its own requirements set forth to achieve efficiency of all processes and a constant improvement of the quality management system.

EN ISO 9004:2009 - Managing for sustained success of an organization - A quality management approach

The ISO 9004 standard gives an instruction for a wider scope of quality management system objectives than that provided by ISO 9001. It concentrates particularly on a continual improvement of performance and efficiency of the entire organisation. It is employed when the top management seeks to surpass the requirements of ISO 9001 and to increase continuously organisation's performance.

EN ISO 9000:2015 - Quality Management Systems – Fundamentals and Vocabulary

The ISO 9000 gives fundamentals and principles of quality management system and quality management system terminology. It is used to explain terms utilised in the quality management system and to explain mutual links of the terms.

Benefits of the quality management system certification according to EN ISO 9001:2015

  • provision of services even to the most demanding customers and possibility to gain new customers by
    increasing their satisfaction
  • possibility to take part in selection procedures when big orders are placed, particularly in public
  • an increase in sales, profit and market share by efficiently set up processes, thus increasing owners'
  • demonstration of the commitment to meet legal and regulation requirements
  • guarantee of manufacturing process constancy and thus also of a stable and high quality of services
    rendered and products supplied to customers
  • demonstration of suitability, efficiency and effectiveness of the quality management system implemented
    by a third independent party
  • increase in quality of the management system, improvement of the organisation's organisational structure
  • improvement in order and an increase in effectiveness in the entire organisation
  • optimisation of costs - reduction in operating costs, decrease in costs of non-conforming products, savings
    in raw-materials, energy and other resources
  • increase in confidence of public and state control bodies
  • a created self-controlling system responding flexibly to changes in customers' and legislation requirements,
    as well as changes inside and outside the organisation (for instance new technologies, organisational changes, etc.)

Offer of CQS services

  • Situation audits
  • Certification audits (two-stepped), recertification audits
  • Audits conducted in the English, German or Russian languages
  • CQS certificates and IQNET international certificates

Application for certification

Application for certification of the system ISO 9001 in MS WordApplication for certification of ISO 9001
Questionnaire for application of the system ISO 9001 in MS WordQuestionnaire for application of ISO 9001


License for using of certification marks CQS and IQNET in pdf License for using of certification marks

Criteria for using of certification marks CQS and IQNET in pdf Criteria for using of certification marks

Inquiry form

Company's name
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Branch of business
Total number of employees
Number of employees in the certified system
Number of affiliated companies
Certification standard
 ISO 45001
 ISO 9001
 ISO 50001
 ISO 14001
 ISO 27001
 ISO 13485
 ISO 20000-1
 ISO 22000
 ISO 3834-2
 IATF 16949
 ISO 22301
 ISO 17660-1
Status in preparation for certification
 Start of preparation
 Trial operation of the system
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